We get a lot of questions. Even if you think your question is odd, we have probably heard it before. Here are the most frequently asked ones. If you don’t find the answer here, please feel free to email us through the contact form.

You might want to read about:

Wand woods we use

Wand cores we use

Custom orders

About us

Where are you located?

Houchin’s House of Wizarding Wares is based in Fort Worth, Texas.

Do you have a brick-and-mortar store?

We currently run HHWW from our home. However, we do travel to special events within a 500-mile drive of DFW. Check out our event calendar to see where we will be next.

Will you come to…?

HHWW is always looking for new, fun events to sell our products. If you are hosting an event or know of one where we would fit, send us an email or Facebook message.

Can you teach me how to do magic / make wands?

We are passionate about our crafts and love that you are too. However, we are much better at making things than teaching others to do so.

About our wands

I can’t find the wand I saw at an event / on Facebook / on Pinterest!

Every wand we make is one of a kind. If you clicked on a link or are looking for something you saw somewhere else, chances are that it has already sold. Most of our wands do not stick around more than 6 months. We hope you will look through our current in-stock wands. If you had your heart set on a particular wand, contact us to discuss creating a custom order that is similar {but not identical}.

Why don’t you sell Harry Potter’s wand?

There are a lot of answers to this question. (1) Harry Potter already has his wand and it was made by Ollivander in the U.K. (2) Since the wand chooses the wizard, we believe each wand should be as unique as the person it chooses. (3) We cannot legally recreate another artist’s designs. If you are looking for a film replica, we are unable to help you.

Can your wands do real magic?

There is much more to magic than simply waving a wand. We believe that whether you are using the magic of imagination or a more spiritual variety, it comes primarily from within you.

Do you make custom ordered wands?

Yes! If you do not see an in-stock wand that suits your needs, please fill out our custom order form.

Are those really the woods you say they are?

Yes, all of our wands are made from real wood, not plastic resin or hot glue. We use found wood and exotic woods from a local sustainable supplier. Trees really do grow in red, yellow, and other brilliant colors.

Do you paint/stain your wands?

No, our wands are completely natural. Our goal is to create a product that is safe and shows off the natural beauty of the wood.

How are your wands finished?

We do not seal our wands with chemicals. They are finished with tung oil and beeswax. We recommend you polish your wand with a similar natural oil every few months, depending on how often you handle it.

Payment and shipping

Do you ship internationally?

We can only ship within the United States at this time.

What about Alaska/Hawaii?

If you would like to have a wand shipped to either Alaska or Hawaii, please email us to get a shipping quote before making a purchase.

Do you charge sales tax?

Prices include all applicable taxes.

What is your return policy?

We want you to be happy with your purchase. For online purchases, you may return products in their original condition for a refund {less shipping both ways} within 30 days. Products purchased in person at an event cannot be returned.

We strive to show products accurately on our website and provide photos of custom ordered items before shipping. Like all handmade items, there may be small imperfections or color variations. If an order is damaged in shipping, please let us know so we can file a claim with the shipping company.

If you have an issue, please email us at Houchin Wizard Wares @ gmail.com asap so we can fix it.

Privacy & security

What do you do with the information I provide?

We use your email address for contacting you about your order and your shipping address for mailing your purchase.┬áSee our privacy policy for more detail. If you sign up for our newsletter, you’ll receive an email once per month at the address you entered.

We don’t give out your personal information to anyone else. Additionally, since our online and in-person checkout system is through Square, we do not have access to your credit card information.